CANCELLATION POLICY
B2B BIOMASS PELLETS AND BRIQUETTES
Company: HOMRE LIMITED
Unified Cancellation Framework
This document sets out the unified cancellation policy applicable to all B2B transactions undertaken by the Company. It shall be read in conjunction with the Terms and Conditions, executed agreements, and accepted purchase orders.
This policy governs cancellation rights, limitations, cost recovery mechanisms, and commercial safeguards.
- Scope, Applicability, and Governing Principle
1.1 Scope
This policy applies to:
- Spot contracts (one-time supply)
- Long-term supply agreements (scheduled releases)
- Orders placed through website, marketplaces, or dealer network
1.2 Governing Principle
All confirmed orders are treated as:
- Firm commercial commitments
- Inputs for production planning, procurement, and logistics allocation
Accordingly, cancellation is:
- Restricted
- Conditional
- Subject to Company approval
- Binding Nature of Orders
Upon confirmation by the Company:
- Orders become final and binding
- Buyer assumes obligation to perform
Cancellation shall not be deemed valid unless:
- Submitted in writing; and
- Approved in writing by the Company
- Contract-Type Based Cancellation
3.1 Spot Contracts (One-Time Supply)
Cancellation may be considered only if:
- Buyer provides minimum seventy-two (72) hours written notice prior to scheduled dispatch; and
- Production has not been irrevocably committed; and
- Inventory has not been allocated or reserved
All cancellations remain subject to Company approval.
3.2 Long-Term Contracts (Framework Agreements)
Under long-term arrangements:
- Buyer may cancel future delivery schedules/releases only
- Minimum notice period: one (1) month
However, cancellation shall not apply to:
- Quantities already produced
- Inventory allocated or reserved
- Quantities committed into production planning
- Dispatches already scheduled
Such quantities shall remain binding and payable.
- Absolute Non-Cancellable Conditions
Cancellation shall not be permitted under any circumstances where:
- Goods have been dispatched
- Production has commenced or been completed
- Inventory has been specifically reserved or allocated
- Customized specifications or packaging have been agreed
These conditions constitute non-cancellable commitments.
- Cancellation Approval and Process
5.1 Submission Requirements
Cancellation requests must:
- Be in writing
- Clearly reference order or agreement
- Be submitted prior to applicable timelines
5.2 Approval
- Cancellation is effective only upon written approval
- Company retains sole discretion in granting or rejecting requests
- Cost Recovery Framework
Where cancellation is approved, the Company shall recover all reasonable and evidenced costs incurred, including:
6.1 Cost Components
- Administrative and processing costs
- Logistics and freight commitments
- Raw material procurement costs
- Production and manufacturing costs
- Inventory allocation and holding costs
6.2 Nature of Recovery
Such recovery shall constitute:
- Genuine cost recovery and compensation
- Not a penalty
- Refund Framework
Where applicable:
- Refunds shall be processed within seven (7) to ten (10) business days
- Subject to deduction of all applicable costs
- Commercial Safeguards and Risk Control
In case of:
- Repeated cancellations
- Commercial risk
- Contractual breaches
The Company reserves the right to:
- Restrict or reject future orders
- Revise payment terms (including advance basis)
- Suspend supply
- Interaction with Platform Transactions
For orders placed via third-party platforms:
- Platform cancellation rules may apply outwardly
- However, internal acceptance and financial treatment shall remain governed by this policy to the extent permissible
- Limitation of Liability
The Company shall not be liable for:
- Indirect losses
- Loss of profit or revenue
- Business interruption
arising from cancellation or refusal of cancellation.
- Governing Principle
This policy is designed to:
- Ensure production discipline
- Protect cost recovery
- Maintain supply chain stability
- Support scalable industrial operations
